About us

At Critter's Cause, we believe that every purchase should make a difference.

We're more than just an online pet store – we're Australia's most impactful pet retailer and a movement of compassionate people who understand that caring for animals and protecting wildlife go hand in hand.
Our story began with a simple but powerful idea: what if every time someone bought pet supplies, they could simultaneously support the causes they care about?
The challenges facing animals and our planet are immense – from habitat destruction and climate change to animal cruelty and species extinction.
We created Critter's Cause because we believe that everyday choices, like where you buy your pet supplies online, can drive extraordinary change for Australian wildlife and animals worldwide.

That's why we've built our entire business model around impact.
We curate quality pet products while donating 50% of our profits to animal welfare and environmental causes.
Every time you shop with us, you're directly supporting wildlife conservation, animal welfare initiatives, and global environmental protection efforts through our donations to leading respected wildlife conservation and animal welfare groups.
Our impact spans three critical areas: wildlife conservation to protect endangered Australian species and their habitats, animal welfare supporting rescue organizations and animal rights initiatives across Australia, and anti-poaching efforts combating illegal wildlife trade globally.

We're committed to complete transparency in everything we do.
Through quarterly impact reports, we'll show you exactly how your pet product purchases are making a difference.
We carefully select pet supplies that align with our values, prioritizing ethical sourcing wherever possible while being honest about our journey toward greater sustainability.
When you choose Critter's Cause for your pet supplies, you're not just buying pet products online – you're joining a community of Australian change-makers who believe that small actions can create big impacts.

Together, we're building a future where every pet is loved, every animal is protected, and our planet thrives, because every purchase is a vote for the world we want to create.